The terms of working with BLACKETT.
These terms govern your use of the BLACKETT website and services, operated by Tiny Brands LLC. By using the site, subscribing to The Newsletter, or purchasing a service, you agree to them.
These Terms of Service ("Terms") govern your access to and use of the BLACKETT website, newsletter, and professional services (together, the "Services"). By accessing the website, subscribing to The Newsletter, or purchasing a Service, you agree to be bound by these Terms. If you do not agree, do not use the Services.
The Services are provided by Tiny Brands LLC, a limited liability company registered in the State of Wyoming, United States, operating as BLACKETT ("BLACKETT", "the firm", "we", "us"). All client engagements are contracted under U.S. law and invoiced in U.S. dollars. You can reach the firm at hello@blackettintel.com.
BLACKETT is a Mexico sourcing partner for companies in the United States and Canada. The Services include: the Discovery Call (a paid, structured consultation); the Mexico Sourcing Project; Advanced Sourcing; Cross-Border Logistics coordination; Site Visits to Mexico; and The Newsletter (a free publication). The specific scope, deliverables, fees, and timeline of each engagement are defined in the Project Proposal you receive after your Discovery Call. The firm may add, change, or discontinue Services over time.
The Discovery Call is a paid consultation priced at $500 USD. It includes structured preparation by the firm before the call (based on the intake form you complete), a 60-minute session, and a written Project Proposal delivered within 48 hours of the call. The preparation work begins once your intake is submitted. If the firm fails to deliver your Project Proposal within 48 hours of the call — excluding delays caused by incomplete client information or events beyond the firm’s reasonable control — you are entitled to a full refund of the Discovery Call fee or, at your election, a rescheduled delivery date.
The Project Proposal defines the locked scope, fixed pricing, deliverables, and timeline of your engagement. From the date you receive the Proposal, you have 10 business days to review, request refinements, and confirm the engagement. If you engage BLACKETT within that window, the $500 USD Discovery Call fee is credited in full toward the project. Engagements are confirmed upon written acceptance of the Proposal and payment of the project fee. Work begins once payment is received.
Post-project support. Each engagement includes the post-project support period stated in its Proposal. Support covers questions and assistance related to the manufacturers and findings delivered under that engagement. New sourcing requests, additional validations, or new services during the support period are quoted separately as additional services.
Additional services. Services not included in your original Project Proposal — such as Cross-Border Logistics coordination or Site Visits to Mexico — may be added at any point during the engagement. Each addition is quoted separately, with its own locked scope and fixed price, and is confirmed in writing before work on it begins. No additional service is ever billed without your prior written approval.
Changes to scope. The Project Proposal defines the scope of the engagement: the product, specifications, volumes, certifications, and deliverables covered. Requests beyond that scope — additional products, additional manufacturer validations, expanded regions, or new requirements — are treated as scope additions and quoted separately before any work begins. Work already performed under the original scope remains billable as agreed.
Changes to specifications. If you materially change the product, specifications, volumes, or certification requirements after work has begun, the firm will assess the impact on scope, timeline, and fees, and present any adjustment in writing for your approval before continuing. Validation work already completed under the original specifications remains billable.
Engagement timelines stated in the Project Proposal assume timely cooperation from the client — including responses to requests for information, confirmations, and decisions needed for the work to advance. Where client responses are delayed, the timeline extends accordingly. If an engagement remains inactive for more than 60 consecutive days due to lack of client response, the firm may pause the engagement and a written reactivation plan (including any timeline or fee adjustment) will be agreed before work resumes.
Where an engagement includes Site Visits to Mexico, the firm coordinates ground transportation, manufacturer meeting scheduling, routing, bilingual support, and on-the-ground operations as described in the Proposal. The client covers their own international flights, hotel payments, and personal expenses. Coordination included in a Proposal is billed as stated there; coordination added later in a project is quoted separately with its own locked scope and fixed price.
Clients travel at their own risk and are responsible for their own travel insurance, medical coverage, and personal safety decisions. The firm coordinates logistics with third-party providers — transportation, drivers, and venues — but does not operate them and is not liable for their acts or omissions.
Prices are stated in U.S. dollars. Project fees are payable in full upon acceptance of the Project Proposal, before work begins. Payments are processed by a third-party payment provider; by purchasing, you agree to that provider’s terms. You are responsible for providing accurate billing information and for any taxes that apply to your purchase. The firm does not accept commissions, referral fees, or any compensation from manufacturers, carriers, customs brokers, warehouses, or any third party.
Discovery Call. The Discovery Call fee is non-refundable upon purchase. Preparation begins once your intake is submitted. You may reschedule your session up to two (2) times with at least 24 hours’ notice at no cost. If you miss your session without notice, or cancel with less than 24 hours’ notice, the session is forfeited; the firm may, at its discretion, offer one courtesy reschedule. If you do not submit your intake or schedule your session within 90 days of purchase, the fee converts to a credit valid toward any BLACKETT service for 12 months — this credit applies only where no session has taken place. Once your session is held and your Project Proposal is delivered, the fee has been fully earned as payment for that service; it may be credited toward an engagement only within the 10-business-day window described in Section 5, after which the credit expires. If the firm cancels your session or fails to deliver the Project Proposal as described in Section 4, you may choose a new delivery date or a full refund.
Engagements. Project fees are payable in full upon acceptance of the Project Proposal and are non-refundable once work begins. The firm’s commitment is delivery: if any deliverable does not conform to the scope defined in the Project Proposal, the firm will correct or re-perform the relevant work at no additional cost. This correction and re-performance is your exclusive remedy for any deliverable issue. If you choose to terminate an engagement early, fees already paid are not refunded; the firm will deliver all work completed to date, and may, at its discretion, apply a portion of unused fees as a credit toward other BLACKETT services.
The Newsletter. The Newsletter is free; you may unsubscribe at any time via the link in any edition.
Each party agrees to protect the confidential information of the other. Information you share with the firm in connection with an engagement — including product specifications, volumes, pricing, and business plans — is used solely to perform the Services and is not disclosed to third parties except as necessary to deliver the engagement or as required by law. Deliverables and findings prepared for you are treated as your confidential information. These obligations survive the end of the engagement.
The website, The Newsletter, and the firm’s methodologies and materials are the intellectual property of Tiny Brands LLC or its licensors. Deliverables prepared for you under an engagement — including your Project Proposal, validation reports, and documented findings — are provided for your internal business use. They are yours to keep and to share within your organization. You may not resell, republish, or redistribute deliverables or paid materials outside your organization without the firm’s written permission. The contact information of recommended manufacturers is handed to you directly, and your relationship with those manufacturers is yours.
When using the Services, you agree not to: use the Services for any unlawful purpose; copy, resell, or redistribute paid materials except as permitted above; attempt unauthorized access to the website or its systems; interfere with the integrity or performance of the Services; or misrepresent your identity or affiliation. The firm may suspend or terminate access for breach of these Terms.
BLACKETT works exclusively for its clients. The firm does not negotiate or make decisions on your behalf; decisions about pricing, terms, and partnerships with manufacturers are always yours. The firm provides validation, documentation, coordination, and bilingual support as defined in each engagement. The firm’s recommendations reflect its professional judgment based on the validation work performed; the selection of any manufacturer or provider, and the outcomes of that relationship, remain your responsibility.
The firm’s validation reflects conditions observed and documents reviewed at the time of validation. The client is responsible for its own commercial terms, contracts, and any additional due diligence it deems necessary before entering any agreement with a manufacturer or provider.
The Services provide sourcing research, validation, documentation, and coordination to inform your decisions. They are not legal, financial, tax, customs-law, accounting, or investment advice, and do not create any professional or fiduciary relationship beyond the engagement scope. You should obtain advice from qualified professionals where your situation requires it.
The Services are provided "as is" and "as available". The firm works to ensure its validation and documentation are accurate, rigorous, and useful, but to the fullest extent permitted by law it makes no warranties — express or implied — that the Services will be uninterrupted or error-free, or that any particular outcome will result from acting on them. The firm validates manufacturers at the time of the engagement; it does not guarantee the future performance, conduct, or solvency of any manufacturer, carrier, customs broker, or other third party.
To the fullest extent permitted by law, Tiny Brands LLC and its representatives will not be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages, or for lost profits, lost revenue, lost business, or loss of data, arising from or relating to the Services — regardless of the theory of liability, whether in contract, tort (including negligence), strict liability, or otherwise, and even if advised of the possibility of such damages.
The firm’s total cumulative liability for all claims relating to the Services will not exceed the amount you paid for the specific Service giving rise to the claim in the twelve months before the claim arose. These limitations apply even if any limited remedy fails of its essential purpose.
Time limit on claims. Any claim arising from the Services must be brought within twelve (12) months after the claim accrues, or it is permanently barred.
The Services are provided solely by Tiny Brands LLC. You acknowledge that you are contracting exclusively with Tiny Brands LLC, and that no member, manager, officer, employee, contractor, agent, or representative of Tiny Brands LLC shall have any personal liability arising from the Services or these Terms, under any theory of law or equity. To the fullest extent permitted by law, you waive any claim against any such individual, including any claim seeking to disregard the corporate form of Tiny Brands LLC. Any claim relating to the Services may be brought only against Tiny Brands LLC.
You agree to indemnify and hold harmless Tiny Brands LLC and its representatives from any claim, loss, or expense arising from your misuse of the Services, your breach of these Terms, or your violation of any law or the rights of a third party.
Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, severe weather, epidemics, acts of government, border closures, security conditions, labor disruptions, transportation interruptions, or failures of third-party infrastructure. Timelines affected by such an event are extended for its duration. The firm will communicate any material impact on an engagement as soon as reasonably possible.
Binding arbitration. Any dispute, claim, or controversy arising from or relating to these Terms or the Services that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be seated in the State of Wyoming, United States, conducted in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Informal resolution first. Before initiating arbitration, the parties agree to attempt to resolve the dispute in good faith by written notice and discussion for a period of 30 days.
Class action waiver. All disputes will be resolved on an individual basis. Neither party may participate in a class, consolidated, or representative action against the other. To the extent permitted by law, both parties waive the right to a trial by jury.
Exceptions. Either party may seek injunctive relief in court for misuse of intellectual property or confidential information.
Delegation. The arbitrator — not any court — has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement.
Costs. Each party bears its own attorneys’ fees and costs, and the parties share the arbitrator’s fees and administrative costs equally, unless the arbitrator determines that a claim was frivolous or brought in bad faith, in which case the arbitrator may award fees and costs to the prevailing party.
Confidential proceedings. The arbitration, including all filings, evidence, and the award, is confidential, except as needed to enforce the award or as required by law.
Survival. This arbitration agreement survives the termination of these Terms and the completion of any engagement.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Subject to the dispute resolution provisions above, any matter not subject to arbitration will be brought exclusively in the courts located in the State of Wyoming, unless applicable law requires otherwise.
Entire agreement. These Terms, together with the Project Proposal applicable to your engagement and the Privacy Policy, constitute the entire agreement between you and the firm regarding the Services, and supersede any prior or contemporaneous communications, whether oral or written.
Order of precedence. If these Terms conflict with a Project Proposal, the Proposal governs as to scope, deliverables, fees, and timeline; these Terms govern in all other respects.
Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
No waiver. The firm’s failure to enforce any provision is not a waiver of its right to do so later.
Survival. Sections concerning confidentiality, intellectual property, payment obligations, disclaimers, limitation of liability, no personal liability, indemnification, dispute resolution, and governing law survive the termination or expiration of these Terms and any engagement.
The firm may update these Terms as the Services evolve or as the law requires. When we do, we will revise the "Last updated" date above. Your continued use of the Services after a change takes effect means you accept the updated Terms.
For any question about these Terms, contact the firm at hello@blackettintel.com.
BLACKETT · Tiny Brands LLC · State of Wyoming, United States.